Account Verification at h2m1
We ask you to verify your account once — and it protects both your withdrawals and your account security long term. The process is straightforward: a copy of your Malaysian identification card and a selfie taken at the time of submission. We review submissions during operating hours and confirm by the support channel you used to submit. Verified accounts process withdrawal requests
without the extra identity check on every payout. Think of it as the one step that removes friction from every cashout after it. Players in Petaling Jaya who have completed verification consistently move through the cashier faster.
- Step 1 — Go to account settings — Find the verification section inside your h2m1 account settings. The documents tab lists exactly what we need and in what format.
- Step 2 — Upload your Malaysian IC — Submit a clear photo of your Malaysian identity card — front and back. We need the name and ID number to be fully readable in the image.
- Step 3 — Submit a live selfie — A real-time selfie taken at submission confirms the account belongs to you. This step is what keeps your account secure if someone else tries to access it.
- Step 4 — Await confirmation — Our team reviews and confirms via live chat or your registered contact. Once approved, the verified status on your account unlocks full withdrawal access.